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"I never realised what a gret asset I have in my people"
said a CEO after we had undertaken a change management project
BENEFITS FOR YOU: Lower costs. Improved responsiveness to customers' needs. Increased customer loyalty.
ACTIONS: Reduce inventories. Shorten cycle times. Improve quality. Increase delivery reliability.
Traditional methods of production planning, control and costing have been largely discredited. Emphasis on reducing unit costs and increasing efficiency variances can result in increased stocks of work-in-progress, unsold finished goods and reduced cash flow.
Producing to order, with suppliers geared up to deliver 'just in time' reduces stocks and improves cash flow. However, to achieve this requires a new approach to thinking about roles and relationships with suppliers - there is a cultural issue here. New software systems are likely to be needed - from the initial procurement process right up to the automatic importing, approval and payment of invoices.
Warehousing and distribution needs may be managed more effectively by subcontracting these to specialist firms.
The biggest danger, however, with the 'just in time' philosophy is preventing it from becoming 'just too late'!
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